Privacy policy

Reinvent Limited, hereafter "PowerMonitorLive"/"we"/"us", understands the importance of privacy of your data. Keeping your data secure, is central to how we run our company. Most importantly, we believe that your data belongs to you, and that it is confidential. We use best-in class practices and technology to keep it private and secure. We will not share it with others unless you have given us permission to do so, or we have anonymised and/or aggregated it such that your information is not personally identifiable.

Our Privacy Policy lays out what data we collect, how we use it, and what your rights are. If you have any questions, please let us know at

We process your personal data in a way that is:

  • Accurate and up to date;
  • Secure and protected;

Terms not defined herein are defined in the PowerMonitorLive NTX Terms & Conditions (

How do we collect your personal data?

Personal data is information that can be used to directly or indirectly identify you, such as your name, location, or an online identifier. We collect personal data about you from various sources including directly from you, from your use of the PowerMonitorLive NTX and application and we may collect data from some third parties.

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose. If we need to use your Personal Data for an unrelated purpose, we will notify you.

What Personal Data do we use?

Contact data.

If you purchase a product from our Site, we will process your name, email address, shipping address, and your phone number, for the purpose of processing your order, payment and delivery of your PowerMonitorLive NTX. Our basis for processing your data in this way is that it’s necessary to fulfill our contract with you.

Note: Reinvent Limited does not collect your payment data. All payments are processed by a third party on behalf of Reinvent Limited.

Account data.

When you register with PowerMonitorLive to create an account, we will process personal data including your name, installation location, email address, phone number and password and we’ll use this data to send you information related to your account, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages. Our basis for processing this data is also contract as we use this data to provide you with Services.

Product Data.

The PowerMonitorLive NTX collects detailed data about the usage of electricity Your PowerMonitorLive NTX will collect data about your household power and energy consumption. This information is used to provide you with information specific to your house, like a summary of your daily energy consumption. This data is stored in our servers. When providing our service to you, we use this data to identify opportunities for you to improve the efficiency of your home, such as ways to reduce electricity wastage. If you subscribe, we may send you this email alerts containing information that is unique to you and/or your energy usage as well as recommendations to improve the efficiency of your home

Direct Marketing Data.

When you create your account with us or when you order from our Site, we collect and store your email address. From that point forward, your email address may be used to send you information about Reinvent Limited's products and services unless you opt out of such emails using the opt-out link in the emails.

General Website Data.

We collect information about you in various ways when you use the Site. We collect personal information including your name, email address, and other information you provide via the Site when you submit inquiries or request more information about our Product and Service.


We may collect information using “cookies.” Cookies are small data files stored on your hard drive by a Site. Some cookies are essential for our Site to function properly but others are non-essential and allow us to collect data which we can use to help us improve our Site and your experience. Cookies enable us to collect information about your usage and activity on the Site to help us to understand your preferences and to enhance your experience and enjoyment when using our Site, Product, and Service.

We may also use cookies to gauge your usage, conduct research and diagnostics to improve the content we provide you, our products and services, to help us analyse general web traffic to our Site, and to improve our campaign effectiveness.

Third Party Cookies.

We may use tools offered by third party services, such as Facebook, to send data about actions users take on our site and to place PowerMonitorLive NTX ads on other websites you may visit. These third-party services may use set cookies to provide measurement services to PowerMonitorLive on our advertising campaigns or to target ads.

Sharing of Your Personal Data.

We may share your personal data with third party vendors, consultants and other service providers who work for us and need access to your information to do that work. Where third parties process data on our behalf, they won’t use your personal information for their own purposes and we only permit them to use it in accordance with our instructions.

We may share anonymised data relating to your energy consumption to energy companies who will use this data for the purpose of demand side response services, grid health monitoring and control.

We may also share additional information with home insurance and home services companies so they can provide proactive and predictive maintenance services and smart insurance cover. This data is anonymised and cannot be used to identify you OR We will share information with these parties if you provide us with your consent to do so.

We may share your personal data as necessary to (i) comply with laws or to respond to lawful requests and legal process, (ii) to protect our rights and property and that of our agents,customers, members, and others including to enforce our agreements, policies and terms of use or (iii) in an emergency to protect the personal safety of any person. We may also share your personal data in connection with or during negotiation of any merger, financing, acquisition, or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company.

How long do we keep your data for?

We will only keep your data for as long as we need to for the reason we have collected it. If you close your PowerMonitorLive NTX account, we will keep your data for a reasonable period of time to enable us to fulfill our legal and regulatory obligations.

Security of your Personal Data.

We have put in place appropriate technical and security measures to protect your personal data against loss, misuse, and unauthorised access, disclosure, alteration, and destruction.

Changes to this Policy.

We may change this Policy from time to time. If we make any changes to this Policy, we will change the "Last Updated" date below and publish the updated version on or Site. If we make an important change that we need to tell you about, we’ll email you to let you know.

Questions about this Policy.

If you have any questions about this Policy or to access personal information we may have of yours
please contact us at or by writing to:

The Privacy Officer
Reinvent Limited
371, Borno Way, Alagomeji, Yaba-Lagos, Nigeria